2nd Line Support - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 25-10-2016 2:30:38 PM
22-11-2016 2:30:38 PM
Title: 2nd Line Support

Location: Northern Suburbs of Johannesburg

Salary: Market related salaries offered based on proven experience

Status: Permanent

Company Profile: IT Software Company

The ideal candidate will need to have the following skills and experience:

• Experience with MS SQL
• A background in software application support
• An understanding of financial concepts and bookkeeping processes or a background in working on or supporting financial systems such as Pastel, Accpac, Quickbooks, Sage, SAP or any of the Microsoft Dynamics ERP packages.
• Experience with data manipulation using Microsoft Excel
• Experience in Report Writing
• Good interpersonal and communication skills. Must be able to talk about technology in simple terms
• A logical thinker and problem solver with analytical skills
• A willingness to learn and to keep up to date with the latest technology
• Strongly self-motivated and able to organise their own day
• Ability to function well under pressure
• Ability to work independently

Experience that would be advantageous for this role include:

• General technical knowledge and aptitude.
• Familiarity with the advertising industry

Duties include the following:
• Provide telephonic, e-mail and onsite support
• Support first line staff members where further technical assistance is required
• Trouble shooting and resolving technical issues
• Onsite diagnosis of technical problems
• Interacting with development staff where solution requires their input
• Installations
• Report writing
• Documentation

Recruiter: PeopleSource