Employer DescriptionA top Notch 5* Game Lodge with 3 Separate Lodges situated in the Kruger National Park.Job DescriptionWe have an opening for a Housekeeping Manager for our Internationally recognised and rewarded Lodges in the finest Private Game Reserves in Southern African. Within this role we are looking for someone who is able to multi task and possesses a fine eye for detail. The selected candidate will be required to run the Housekeeping department and therefore we are looking for someone with strong leadership and development skills.Purpose:The main purpose of the Housekeeping Manager is to:manage the members of the housekeeping department to ensure the cleanliness, aesthetic appeal and maintenance of the guest suites and public areasensure the smooth running of each lodge laundryprovide the training required for the housekeeping standards to be attained and maintainedeffectively control procurement and stock within the departmentmanage housekeeping budgetsMore specifically the Housekeeping Manager ensures that the housekeeping supervisors and housekeepers are familiar with the Lodge standards in terms of cleaning of guest suites, public areas and laundry process. He/she must ensure that the housekeeping staff are fully equipped to attain these standards through the provision of training and procurement of any materials or equipment that are required, within budget parameters. There must be effective communication with lodge management in terms of all guest requirements and with lodge management and the maintenance department in terms of any maintenance issues which should then be followed up and confirmed as complete. The Housekeeping Manager must stand in for the Housekeeping Supervisors, when necessary. This position is accountable to the General Manager.Scope of work:In broad terms the Housekeeping Manager oversees the following 3 lodge functions:Supervision of lodge cleaning and preparation to achieve and maintain Lodge Standards.Monitoring of housekeeping equipment and lodge furnishing in order to facilitate upkeep.Training and Development of Staff in accordance with HR requirements.Disciplining of staff in accordance with the company policy to enhance performance.Focusing on Service Excellence in terms of the guest experience.Communicate with housekeeping staff continuously to ensure smooth running of the department and on-going motivation of staff.Communicate effectively with lodge management in terms of guest requirements.Provide maintenance issue lists daily to facilitate the maintenance process.Control and monitor the housekeeping budgets.Complete monthly stock takes to ensure that shrinkage is kept to a minimum and stock control is maximized. QualificationsMatric. Relevant Hospitality or Housekeeping Management qualification is a strong advantage but not essential if experienced within same position within top notch 4/5* Lodge.SkillsKnowledge of world-class housekeeping standards and procedures. Strong administration ability – particularly in terms of procurement and stock control Computer skills – E-mail, MS Word and Excel in particular. The ability to manage, motivate and train a large staff complement. Assertiveness and strong communication skills. Attention to detail and consistent follow up. Reliability. Agility and stamina.BenefitsCost to Company Package. Provident Fund – Alexander Forbes. Medical Aid – Discovery Health. Live in. Meals provided. Uniform provided.