Signa Group is leaving a legacy through meaningful impact on the society, economy and environment. We train, create jobs and facilitate the development of infrastructure and new business.

One of our subsidiaries namely, Ukuqala Future Academy, is seeking an experienced Academy Manager with a proven track record of building, developing and managing service delivery and team support.

The successful candidate must have solid leadership and people management skills along with previous experience growing and developing an operations function; i.e. defining operational procedures, setting service standards, defining SLA?s etc.

This person must also be passionate about delivering exceptional service. In addition to the above you also have:
• A good level of commercial acumen
• Be able to identify opportunities for efficiency, cost reduction and continuous improvement
• Have excellent communication, influencing and customer management skills
• Have an understanding of Learnership recruiting, learnership program execution, learnership registration processes etc.

At Ukuqala Future Academy we strongly believe that the success of our business and its future growth is based around having the correct people on board in our team.

If you have a “can-do” approach with a positive attitude and can demonstrate a history of great people skills and the required key skills, then please apply.

Overall responsible for the management of the Academy. When new projects are launched the Academy Manager should ensure that the project is delivered on time, to budget and to the required quality standard, within agreed specifications. He/she ensures the project is effectively resourced and manages relationships with a wide range of groups, including all project stakeholders.

Qualifications, experience and skills:

Required education:
• A tertiary degree or diploma supporting the required skills for this position

Required experience:
• At least 8 years’ experience in Training management
• Background and work experience in Learnership program execution, development and reporting.
• Well established relationships with SETAs, SAQA and QCTO.
• Good understanding of the ETQA’s Functions as well as the execution thereof.

Required skills:
• High comfort level working in a diverse environment
• Excels at operating in a fast pace, community environment Exposure to the research, development and innovation environment is desirable
• Understanding of formal project management implementation methodologies
• Knowledge of financial process, monitoring progress and report writing
• Excellent computer literacy and experience in the application of software tools (Excel, Word, Outlook, Powerpoint and Visio or similar)
• Excellent interpersonal and organisational skills
• Proficiency in the English Language
• Knowledge of tender management
• Knowledge and experience in organisational effectiveness and training management implementing best practices.
• Ability to work in a methodical manner is essential
• Problem-solving, solution-seeking orientation and goal-orientated
• Ability to provide thought leadership
• High level conceptualisation and analytical skills
• Ability to do strategic stakeholder interaction at all levels
• Excellent business management skills (i.e. budgeting, establishing networks, etc.)
• Excellent presentation skills (i.e. ability to present ideas, concepts, plan and procedures)
• Excellent people management skills (i.e. mentorship, coaching diversity and diversity management)
• Demonstrated track record of the ability to work accurately, independently and efficiently
• Ability to deliver on-the-job requirements
• Ability to communicate at all levels.

Operational Responsibilities:
HR:
• Signing off claims and submitting to shared services
• Oversee office staff
• Oversee trainers
• Oversee duties of Operations Manager
• Managing the work of consultants (internal and external)
• Recruiting staff

Organisational Effectiveness Responsibilities:
• Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination
and communication between functions.
• Contributes to the development and implementation of organisational strategies, policies and procedures

Project Management Responsibilities:
• Define and manage multiple projects within the portfolio
• Prepare proposals on demand or provide input into proposal development
• Provide input to contract negotiations
• Ensure compliance with all governance requirements
• Prepare and ensure that all project initiation documentation is of required quality
• Facilitate the scoping and planning of projects, including risk management and response planning
• Planning, negotiating and coordinating resources (HR, Financial, and Infrastructure) required for project execution
• Create an appropriate project plan in collaboration with relevant expertise, including work structure breakdown, statement of work, budget and
schedule
• Manage project execution, monitoring and reporting
• Assign and manage team input
• Manage communications to stakeholders, and stakeholder engagement
• Conduct and control contracting, procurement and sub-contract management
• Balance constraints across and between projects
• Administer close

Bid and Proposal Management Responsibilities:
• Manage response to Request for Tender and Request for Proposal
• Project Management the tender process
• Assess what information is required, coordinate the response material from all parties involved (including sub-contractors and joint partners),
and ensure that the completed submission puts forward the best possible response in terms of completeness, appropriateness and that it
demonstrates the best added value options to the purchaser.
• Making sure that deadlines are met as well as manage graphic design and visual presentation of hard copy and digital versions of the response
documents.

Quality Assurance and control Responsibilities:
• Managing and support internal QMS processes based on ISO 9001 standards
• Ensures that there are clear communication paths within the project team, the organisation and supplier.
• Acts as central point of contact between the supplier and the organisation.
• Assures the quality of the work of supplier staff assigned to the project.
• Encourages the transfer of product knowledge and skills to the appropriate staff within the organisation.
• Establishes standards, tools and procedures for use on the project, including Issue, Risk, Change and Information Management.
• Reviews project activities for compliance with procedures and standards.
• Contributing to technical strategy, policy and procedure.

Administrative Responsibilities:
• Provide functional expertise in an administrative process
• Sets up and manages support functions covering planning, tracking, reporting, quality management and internal communication
• Produces consolidated reporting to the Managing Director, including milestone summary, key issues, risks, benefits, summary of costs
incurred.
• Documentation and analysis of current and future processes/systems
• Oversee the management of Project Library

Learnership Execution Responsibilities:
• Manages the support and provision of project tools and equipment.
• Assists with the production and development of user documentation.
• Manage the end-to-end execution of Learnership programs.
• Production and development of documentation to agreed quality standards and project deliverables.

Working conditions:
• Position will be based in Pretoria at this stage and might be moving to a different location in the near future
• The position is permanent
• Candidate will report to the Managing Director
• Working Hours are from 8h00 to 17h00
• Prepared to work overtime if needed sometimes
• Candidate must have own transport with a valid code 8 vehicle license