ACCOUNT MANAGER – SOFTWARE SOLUTIONS COMPANY
BLOUBERG, CAPE TOWN | R25 000 –R28 000 PER MONTH | START ASAP

Our client is a holding company that provides software solutions to the Legal, Medical, Motor and Point of Sale industries.

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our clients customers.
You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of their solutions according to customer needs.

Requirements

Proven account management or other relevant experience
Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and Senior Level Management
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
BA/BS degree or equivalent

Responsibilities

Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, long-lasting customer relationships
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed