Regional Business Cluster
Business Support Functions – e.g. HR, BSO, Legal
Business Partners
Clients
Peers
Competencies
The need to keep up-to-date with the ICT industry regulatory framework, e.g. legislation and the ICT Charter, and to understand the impact thereof on business (sales)
The need to be customer focused in order to ensure that the company is viewed as a strategic business partner
The need to keep up-to-date with market conditions and trends, and to understand the impact thereof on business (sales)
The need to keep up-to-date with ICT industry developments and trends on a broad basis as well as specific to focus area, and to understand the impact thereof on business (sales)
The need to be aware of organisational restructuring and change management within the company and/or the client organisation, and to understand the impact thereof on business (sales)
Service Delivery Monitoring
Business Development
Selling
Manage Accounts
Manage Relationships
Provide Support To Managers And Compile Reports

Requirements
Knowledge and Skills:
Building Relationships
Communication skills
Client Awareness And Orientation
Financial And Accounting Principles
General Business Principles
ICT Industry Developments And Trends
Selling
Teamwork
Understands company’s Business Ethics And Values
Core Competencies:
Analytical thinking
Conceptualisation
Customer Excellence Orientation
Leadership
Negotiation
Organising
Participative management
People Orientation

Educational Background:Grade 12, NQF Level 4 plus relevant diploma or degree, NQF Level 5 or 6
Previous Experience:3 - 5 years sales, preferably ICT, experience
Requirements: Essential operational requirements: Cellular phone: The employee is required to have a fully functional cellular telephone during all material times when work related communication is/may be necessary. This is critical to ensure that tasks may be allocated to the employee, status updates may be done, escalations may be actioned and accurate and immediate communication can take place as and when required to ensure outstanding efficient and effective service to all clients. Driver’s license: The employee is required to have a legitimate and official RSA drivers license during all material times when work travel is/may be necessary to ensure outstanding efficient and effective service to all clients. Motor vehicle: The employee is required to have a fully functional, roadworthy motor vehicle during all material times when work related travel is/may be necessary. This is critical to ensure that tasks may be allocated to an employee and that the employee may independently action upon and timeously complete such tasks on the applicable client sites to ensure outstanding efficient and effective service to all clients.The above noted requirements with regard to cellular phones, driver’s licenses and motor vehicles are material to the agreement to employ the employee and the ability of the employee to fulfil the duties and responsibilities agreed to in the contract of employment. Failure to adhere to the above noted requirements may result in the appropriate action to be taken and the reconsideration of the suitability of the employee for continued employment within the company. The employees agreement, acceptance and signature of the employment contract constitutes agreement and acceptance of the requirement for a cellular phone, drivers license and motor vehicle as described above.It is the employees responsibility to Effectively Manage Telephonic Communication by: Ensuring that a professional, personalised message is recorded on their cell phone and landline
Ensuring that the message facility is activated when you are unavailable to take calls. Regularly checking for new messages. Timeously responding to all messages in order to ensure excellent customer service