POSITION: ACCOUNTS MANAGER (INCENTIVES
WHERE: JOHANNESBURG (GAUTENG)

What we are looking for:

Inherent requirements
• A highly professional and presentable individual
• Self-starter with excellent attention to detail
• A high level of integrity and ethical conduct
• A team player
• Quality focus
• Excellent administrative and coordination skills
• Excellent interpersonal and communication skills
• Excellent negotiation ability
• The ability to perform under pressure
• Problem-solving ability
• Strong decision-maker
• Excellent time management skills
• The ability to plan and organize efficiently
• Strong financial skills

Qualifications and experience
• University Degree / not a prerequisite
• Drivers License
• A minimum of 3 years’ experience in a senior account management role, specializing in incentive inbound tourism
• In depth knowledge of Southern Africa, specifically Cape Town, Sun City, the bush (Kruger & Sabi Sand Private Game Reserve) and Zambia
• Knowledge of Botswana, Mozambique, Kenya & Tanzania an added advantage
• Knowledge and experience in MS Office (Outlook, PowerPoint, Excel and Word)
• European language an advantage

Main purpose / day to day life of a Senior Account Manager
• Design programmes for existing and new clients
• In constant contact with clients and agencies
• Ensure and maintain good relations with clients and agencies
• Brainstorm ideas based on given briefs and budgets
• Complete cost analysis’s, grids, detailed proposals and PowerPoint presentations
• Travel on site inspections or programmes (on average 1 week in every 4 weeks on site during season)
• Compile and book all services based on itineraries
• Source relevant information in terms of room-gifts, amendments, re-costs and additions
• Travel with groups and assist with on-site coordination
• Ensure contracts are drawn up between the company and client
• Ensure invoices are sent to clients and ensure timeous payments are made
• Ensure payments are made timeously to suppliers
• Responsible for final invoicing and reconciliation
• Maintain and increase gross profits on programmes
• Attend all weekly and status meetings

The impact you will have:
The incentive department is a core functionality for the company and is a vital cog in our operations. Senior Incentive Account Managers handle our largest and most prestigious clients from around the globe and are key to the success of the organisation.

The successful candidate will report into the Incentives Team Leader and their primary role will be to promote and maintain business for the department or as requested by their immediate manager.

Due to the nature of our business and the caliber of our clients, we operate in a highly competitive environment with tight deadlines.

The successful candidate will have a wide area of responsibility and it would be necessary to work beyond normal working hours from time to time – either after hours on week days or possibly on weekends.