To provide actuarial solutions to internal and external clients within the insurance industry; in line with the Company’s Client Value Proposition
Key Duties
• Develop the marketing and communication strategy and plan by understanding business strategy and client insights
• Oversee tasks; resources and internal and external stakeholders to ensure relevant; timeous implementation of initiatives as per the signed off marketing plan
• Measure campaign effectiveness by applying the Return on Marketing Investment (ROMI) principles
• Meet business objectives by recommending; managing and controlling the marketing budget
• Minimise cost to income ratio by providing input to operational budgets
• Ensure transformational targets are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list
• Contribute to a culture conducive to the achievement of transformation goals by participating in the Company’s Culture building initiatives (e.g. staff surveys etc.)
• Address issues raised in culture surveys by participating in the development and implementation of action plans
• Create a client service culture through various required interventions
• Support and encourage staff to participate and support corporate responsibility initiative
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement
• Encourage team to generate innovative ideas and share knowledge
• Influence the Client Value Proposition (CVP) to ensure relevance based on understanding the target market
• Implement relevant marketing and communications in support of the CVP by using client and market insights
• Engage and collaborate with internal and external stakeholders to ensure effective and efficient implementation of marketing initiatives
• Drive research to inform relevance
• Manage performance of staff by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required
• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs
• Contribute to team effectiveness by following the recruitment process when recruiting talent
• Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations; utilising the talent grid principles and developing talent retention programmes (e.g. rotation)
• Ensure self and staff understand and embrace the Company’s Vision and Values by leading by example and re-enforcing values during meetings
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list
• Manage; write and communicate the briefs by applying the Company’s Marketing Way
• Manage and evaluate the campaign milestones by adhering to the campaign management process
• Comply with marketing corporate governance requirements to minimise risk to all stakeholders
• Management of agencies and vendors through regular engagements
• Manage resources to meet business objectives
• Measure campaign outcome by conducting post campaign evaluation


Qualifications
• Professional Qualifications/Honour’s Degree
• Bachelor of Actuarial Science


Experience
• 2 - 4 years in the Actuarial field within Insurance. Must have strong exposure in Pricing
• Comparing two or more sets of information" "Working with a group to identify alternative solutions to a problem
• Completing various administrative duties (e.g. Naming conventions; files and folder maintenance; data management)
• Managing conflict situations
• Comparing two or more sets of information
• Communicating internally and external
• Capturing data
• Checking accuracy of documentation and records
• Building and maintaining effectiv3e relationships with internal and external clients
• Managing customer expectations
• Working in a team
• Working in a fast-paced environment

Key Skills
• Administrative procedures and systems
• Banking knowledge
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Company culture and values
• Company vision and strategy
• Relevant software and systems knowledge
• Business writing skills

Key Competencies
• Adaptability
• Applied Learning
• Communication
• Contributing to Team Success
• Innovation
• Work Standards