Africa Business Development Internal Sales Coordinator Verfied

Salary Negotiable Not Specified more than 14 days ago 09-02-2017 4:02:27 PM
09-03-2017 4:02:27 PM

My Client, one of the largest manufacturers of mini substations and distribution transformers in South Africa has a vacancy for a suitably qualified Africa Business Development Internal Sales Coordinator for Linbro Park

MAIN PURPOSE:-

  • Single point of contact for all enquiries received from customers in English speaking countries within Africa
  • Co-ordinate enquiries received for, branches and distributors in Africa.
  • Process purchase orders, sales orders, issue delivery notes and ensure that goods are invoiced once POD has been received.
  • Capture quotations on CRM
  • Be aware and create awareness of the ZEST group of companies.
  • Support all products and departments.
  • Interaction / Liaise with:
  1. Logistics Department
  2. Departments
  3. Commercial / Financial
  4. Aftersales / Factory
  5. Group Companies
  • Must have a clear understanding of regulatory requirements in imports and exports.
  • Under general supervision, perform a variety of internal sales and administrative support duties.

DUTIES AND RESPONSIBILITIES:-

Telephone Sales:-

  • Ability to perform telephone sales
  • Assist customers with price / availability enquiries, check stock (physical count if necessary).
  • Liaise with Suppliers in terms of pricing / delivery lead times for modifications / rewinds etc. and be responsible for all associated documentation and follow up until supply and invoicing to customer.
  • Ensure that the customer’s credit facilities are approved and assist in resolving and payment queries.
  • Every effort must be made to provide the product or service required by the customer and alternatives must be offered whenever applicable.
  • Provide telephonic technical support for customers and distributors in Africa 

Quotations:-

  • Prepare written quotations, including cost calculations, data sheets and drawings
  • Ensure timeous submission of quotations to customers and follow up independently or in liaison with responsible representative.
  • Pass all documentation relating to special products (motors) ex-factory to the projects department for further processing. 

Export Enquiries / Sales:-

  • Respond to requests for quotations and communicate / forward all relevant documentation relating to orders for export with the export / shipping departments.
  • Understand export requirements for customers within Africa. (i.e. freight and pricing structures)
  • Monitor stock levels in the bond store.
  • Issue internal workshop instructions for orders requiring modifications. 

QUALIFICATIONS / EXPERIENCE:-

  • Matric
  • Computer literacy – good computer knowledge on Microsoft Office (MS Word, Excel, Power Point, Outlook
  • Knowledge of SYSPRO an advantage
  • 3 years’ experience in a similar position.
  • Must be able to read, write, speak and understand the English language. 

Ref: JHB004527/TW