Afrikaans Call Centre Consultant - Centurion Verfied

R 10000 per month Centurion, Gauteng Centurion, Gauteng more than 14 days ago 09-02-2018 3:10:29 PM
06-04-2018 3:10:29 PM

Major “Wi-Fi” brand in the telecommunication space requires a Call Centre Consultant to provide full time telephonic, online and email support to clients.

REQUIREMENTS:
Fluent Afrikaans is a requirement
Min 1 – 2 years’ experience as a Helpdesk Consultant
Tertiary qualification/certification in IT
Solid understanding of telecoms industry

ATTRIBUTES:
Positive and energetic
Results driven
Well organized
Team player
Customer oriented

KEY PERFORMANCE AREAS:
Direct customer interaction
Full time telephonic, on-line and email support
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