Growing the after- sales business by selling service option/ +solutions/ parts / CSA’s to customers/ generating quotes
Maintain and build new customer relationships
Provide customers with technical advice
Effective relationships with internal and external customers
Effective self- management and performance ownership
Contacting customers for order numbers
Must be Matriculated
3 years’ experience in Power Systems (Troubleshooting fault finding and repairs)
3 years’ experience in dealing with customers in an after-sales environment
Valid driver’s licence
Computer literate
Ability to work under pressure
Strong oral and written communication in English
Sound business communication skills
Mechanical and Electrical reasoning
Problem solving skills
Judgement and decision making
Customer responsiveness
Business and financial acumen