Employer DescriptionA 5* Game Lodge situated close to Hoedspruit in MpumalangaJob DescriptionThe successful candidate will report to the Assistant Lodge Manager. Listed below are the requirements for this position:Key responsibilities include:Take full responsibility for the running of the Housekeeping Division including the following:Housekeeping & Rooms Division:To maintain high standards of cleanliness and attention to detail in guest accommodation – expect what you inspect – guest’s rooms to be checked dailyTo maintain high standard of cleanliness and attention to detail in all guest areasMaintenance service requirements are recorded and reported immediately to the Maintenance AssistantPest ControlLaundry:To supervise and control the laundry operation in accordance with established methodsEnsure the guest laundry is collected, washed carefully and returnedDaily Lodge laundryDaily staff laundryHousekeeping Budget, Purchasing & Control:Purchasing and price control to enable stock counts to be calculated at current pricesMonitor stock control systems of linen, guests amenities and cleaning materialsMonthly stocktake of housekeeping consumables and linenPrice updates, GRV’s and Budget control 2.Control housekeeping expenditureManagement of the Housekeeping Team.Inspire, stimulate and lead the teamDevelop your teams and individualsEnsure the right people are in the right positionsEnsure your team is guest focusedRecognise great guest feedback and deal with negative guest feedback constructivelyAll staff to be trained in their areas of responsibility and to attend regular training workshopsManage PerformanceManage the team’s leave cycleOtherActing Lodge Manager in the absence of the Lodge Manager or Assistant Lodge ManagerAssisting at Front of House during guests arrivals or departures or Lodge Site Inspections – Show TimeHosting of GuestRelationship with Reserve community, owners, suppliers and AssociatesQualificationsMinimum 2 -3 years Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment. Hospitality and Service training experience. Room Division or Front of House Experience. Relevant Qualification an advantage.SkillsMinimum 2 -3 years Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment. Hospitality and Service training experience. Room Division or Front of House Experience.