Requirements/Qualifications/Skills:
• Studying towards University degree – Project Management e.g. PMP, Scrum, Agile
• Experience in implementing Air and Ocean IT system
• Air and Ocean product knowledge
• Monitor project progress and issues that arise
• Coordinate project management activities, resources, equipment and information
• Create and maintain comprehensive project documentation, plans and reports.
• Deliver project tasks within project schedule timelines.
• Resolve Air and Ocean IT system support requests timeously and within SLA.

Main Responsibilities:
• Assist Project Managers with the coordination of resources, equipment, meetings, and information.
• To track and dispense all the information to the various team members need to do their jobs effectively.
• The Project Coordinator assist with projects with the goal of getting them completed on time and within budget.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Manage Air and Ocean system IT related support requests through Service now for MEA and work closely with the Global Air and Ocean IT teams.
• Resolve Air and Ocean IT MEA system support requests timeously and within SLA.