A dynamic company based in the Willows, Pretoria currently has a vacancy for an Application Support Technician to start as soon as possible
Salary: R11 500 per month plus benefits (The starting salary is negotiable given the amount of industry experience as well as certifications awarded.)
 
Requirements

• Matric / Grade 12
• A+, N+ technical skills
• Application support experience
• Basic SQL (T-SQL - MSSQL) skills
• Java EE application server experience (Apache Tomcat or similar)

 
Duties include, but are not limited to:

• Provide application support (functional and technical) to users (internal and external).
• Investigate and analyse system issues to determine cause of issues and appropriate corrective actions.
• Perform installations, updates and un-installations of all products developed by the company on client’s infrastructure (on-site and/or remotely) and on workstations on the company’s network/premises.
• Review and recommend continues improvement of the systems and support processes.
• Document technical information and processes for existing and new clients.
• Document technical information and processes for newly developed functionality to provide suitable and up-to-date system support.
• Set up HTTPS on Java EE application server as well as install/update SSL certificates.
• Assist the Network Administrator in installing and/or upgrading network infrastructure and workstations.
• Collecting / retrieving of application log files or database backup on request from other business Registration units.
• Ad-hoc collecting / delivering of documentation (normally in the form of tenders) on request from management.
• Provide clear, professional, informative and appropriate communication to colleagues, customers and suppliers.

Should be available 24/7 for application support (functional / technical) to clients making use of products developed by the company.