A well-established company based in Gauteng is looking to employ an experienced Area Manager.

Responsibilities:
• Ensuring all customers in all stores experience the highest level or service at all times
• Responding to customer complaints referred by store managers and ensuring timeous resolving
• Coaching, development and motivation of team
• Assist in the recruitment of new staff
• Ensuring that the team uses product knowledge to give expert advice to customers on all our products
• Ensuring high level of cleanliness and housekeeping in stores and back areas
• Ensuring optimum stock management and stock rotation
• Ensuring merchandise is kept neat and orderly in appearance, and merchandising goods according to guideline principles
• Cash pickups from stores as required
• Ensuring that all stores manage admin accurately and timeously including stock takes, ordering, goods receiving, inter branch transfers, credits and all other necessary transactions
• Ensuring the team maintains a high standard of appearance
• Managing shrinkage in the store

Requirements:
• Matric
• At least 2-5 years Leadership/Management experience in managing retail stores
• Retail related qualification Experience
• Valid SA drivers license
• Proven ability to lead and influence a team
• Experience of selling in veterinary shop/pet shop
• Knowledge of HR procedures
• Passion for people, customer service and animals
• Smart and presentable appearance
• Preference will be given to females