Asset Based Collections Agent - Randburg Verfied

Salary Negotiable Randburg, Gauteng Randburg, Gauteng more than 14 days ago 03-03-2015 10:30:55 AM
31-03-2015 10:30:55 AM
Asset Based Collections Agent.
Salary: R10 000 – R15 000 +

Skills Required:

• Must have a minimum of five years experience in the recovery of Secured Assets debt within a Bank or EDC environment.
• Preferably have a home loan of their own so as to understand the processes and workings of said loan.
• Understand the consequences as well as the workings / terms and conditions of such an asset.
• Posses a good knowledge regarding the legal procedure followed up to and including the “Sale in Execution” of a property.
• Have a clear understanding of the legalities’ involving Joint and Several liability of a mortgage loan.
• Understand how to negotiate with Debtors that have large outstanding balances due on their mortgage loans after the property has been sold –very strong negotiation skills.
• Have the ability to work under severe pressure in order to achieve Client targets and ensure that our business is first on the panel.
• Be a pro-active thinker and have the ability to propose / suggest enhancements to the collections procedure / strategy in order to expedite recoveries on behalf of our Clients.
• Have the personality that allows them to communicate clearly and concisely with all levels of staff within the business, particularly with our Clients (where necessary).

Key Responsibilities:

• Achieve specific targets set (both Client as well as Internal).
• Attend to Debtor queries / disputes in a professional manner and through the correct channels.
• Ensure that the Collections Strategy determined by Analytics is implemented and strictly adhered to.
• Advise debtors on payment options and discounts allowable by the Client.
• Provide feedback to the Portfolio Manager / Operations Manager on enhancements / ideas to improve recoveries.
• Trace un-contactable debtors using the tracing mechanisms / systems approved by Us.