To effectively and efficiently head the store, manage the resources of the staff and ensure that the quality of workmanship and hygiene systems are in place, whilst maximizing profitability.

Duties:

• Customer service
• Cash handling procedures
• Ordering of stock
• Participating in the day to day running of the shop
• Financial and Stock Control
• Customer Service and Sales
• Staff Management and Training
• Maintaining hygiene standards

Requirements:

• Grade 12/Matric
• Qualification related to the Hospitality industry
• Previous experience of 3-5 years in the Hospitality or Retail Industry in a management position.
• Knowledge of GAAP system
• Computer Literate
• High level of numeracy
• Good knowledge of acceptable business practice and accounting principles
• Sales skill / training
• Staff management experience
• Food safety / HACCP training
• Understanding of Coffee and Pastry production
• Drivers licence and own car will be an advantage

Key Attributes:

• Great attention to detail
• Strong organisational skills
• Good time management ability
• Efficient, friendly, helpful proactive and professional
• High level of customer service
• Excellent problem solving skills
• Ability to function well in high pressure environment and high sense of urgency
• Personal effectiveness and a high level of self-management/self-motivated

Ref: KZN000433/AK