THE BOARDROOM-REFRESHING RECRUITMENT seeks a skilled & experienced ASSISTANT DIRECTOR OF F&B for our client, a 5* luxury hotel. If you meet the criteria below, then I would like to hear from you! Job description Assist the F&B director in planning, forecasting and budgeting the revenues and cost for the department.Staffing and scheduling of the associates and allocation of duties to ensure the maximisation of associate productivity and minimise payroll costs.Create a work environment that is high in employee morale and provides constant learning and development and use the feedback from Employee Satisfaction Surveys to draw an action plan.Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.Recruitment and performance appraisal and management of associates in the department.Develop and implement the annual planManage and lead associates to ensure maximum productivity.Assist and oversee outlet managers and supervisors with the day to day running of their departments.Supervise and direct the daily activities of all the F&B outlets including banquets.Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.Conduct regular meetings with the outlet managers and supervisors and constantly monitor guest concerns, compliments and suggestions.Assist the F&B Director in organising food festivals and developing guest loyalty and retention programmes.Compile and review the monthly profit and loss statementEnsure that all the operational standards set for all the equipments and processes are followed.Maximise F&B profitability by implementing the cost containment strategies for all the outlets.Assist the F&B Director in order to prepare the promotion and marketing / PR plans for various outlets and execute the same.Conduct refresher-training programmes for the associates and guide the new members of the department.Maintain regular contacts with corporate and individual customers, and build strong relationships with them.Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F&B.Develop departmental trainers in association with the training department & oversee all the training activities within the department.Ensure that the department procures the best quality raw material and cost effective equipment.Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.Address any grievance and counselling issues among the department associates. Requirements Experience in 5* / luxury hotelsKnowledge of other hotel servicesKnowledge about food and beverage services including cuisines, menus, accompaniments, wines, beers, spirits, cocktails, tobacco, teas, coffees, other non-alcoholic beverages and their the overall dining experience.Rules of F&B service and service etiquetteF&B service skills and other operational skillsProfessional guest interactionGraduates with experience in hotels or hospitality sector Advantageous Graduates from reputed hotel management schools (desirable)One to two years' in similar position (desirable) Applications should include your updated C.V in word formatCopies of relevant qualificationsA friendly profile photo in professional attire (shoulders and up)Written & contactable referencesPlease note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!