Assistant Housekeeping Manager - Mpumalanga Verfied

R 5 100 - 6 700 per month Mpumalanga, Kwazulu-Natal Mpumalanga, Kwazulu-Natal more than 14 days ago 06-02-2015 4:02:13 PM
06-03-2015 4:02:13 PM
**OUR CLIENT IS LOOKING FOR AN ASSISTANT TO ASSIST IN HOUSEKEEPOING AT THE WELL ESTABLISHED LODGE**PurposeThe main purpose of the Assistant Housekeeping Manager is to:manage the members of the housekeeping department to ensure the cleanliness, aesthetic appeal and maintenance of the guest suites and public areasensure the smooth running of each lodge laundryprovide the training required for the housekeeping standards to be attained and maintainedeffectively control procurement and stock within the departmentmanage housekeeping budgetsMore specifically the Assistant Housekeeping Manager ensures that the housekeeping supervisors and housekeepers are familiar with the standards in terms of cleaning of guest suites, public areas and laundry process. He/she must ensure that the housekeeping staff are fully equipped to attain these standards through the provision of training and procurement of any materials or equipment that are required, within budget parameters.There must be effective communication with lodge management in terms of all guest requirements and with lodge management and the maintenance department in terms of any maintenance issues which should then be followed up and confirmed as complete.The Assistant Head Housekeeper reports to the Housekeeping Manager. When the Housekeeping Manager is on leave, the Assistant Housekeeping Manager is fully responsible for the running of the Housekeeping department. The Assistant Housekeeping Manager is expected to contribute pro-actively towards the running of the department.Scope of workIn broad terms the housekeeping supervisor oversees the following key performance areas:Communicate with the Housekeeping Manager and housekeeping staff continuously to ensure smooth running of the department and ongoing motivation of staff.Supervision of lodge cleaning and preparation to achieve and maintain standards.Monitoring of housekeeping equipment and lodge furnishing in order to facilitate upkeep.Training and development of staff in accordance with HR requirements.Performance management of staff to ensure maximum productivity and positive staff morale.Providing the “extra touches” to the lodge suites to ensure the guest experience is special; and monitoring the maintenance of the standards set by Style and Décor team.Oversee the laundry to ensure the timeous and safe washing /ironing of guest laundry;Communicate effectively with lodge management regarding housekeeping issues and standards, room shortages, breakages or damage and all other issues.Attend the morning meetings to ensure the Housekeeping department is up to date as regards lodge plans and that management is kept informed of housekeeping matters of general interest.Provide maintenance issue list daily to facilitate the maintenance process.Assist with the effective control and management of the housekeeping budgets.Assist capturing the invoices on GRS system and filing copy invoices correctlyAssist placing weekly orders with local suppliers and internal orders on the S & D order system.Managing staff roster and leave forms.Work Closely together with Style & Décor department to ensure that updates are communicated and issues listed on their report is executedComplete monthly stock takes to ensure that shrinkage is kept to a minimum and stock control is maximised.Manage the housekeeping stores and ensure that it is clean, tidy, organized at all times and that shrinkage of consumables is kept to a minimum and stock control is maximized.The Assistant Housekeeping Manager must stand in for the housekeeping supervisor where necessary. As such the person filling this position needs to have:Knowledge of world-class housekeeping standards and proceduresStrong administration ability – particularly in terms of procurement and stock controlComputer skills – E-mail, MS Word and Excel in particularMatriculation CertificateThe ability to manage, motivate and train a large staff complementAssertiveness and strong communication skillsAttention to detail and consistent follow upReliabilityAgility and staminaSHOULD YOU NOT RECEIVE A RESPONSE WITHIN 2 WEEKS, PLEASE ASSUME YOUR APPLICATION UNSUCCESSFUL.

Recruiter: HotelJobs