Assistant Manager - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 20-05-2019 7:15:22 AM
15-07-2019 7:15:22 AM
Our client is a well-known Automotive company and they are seeking an Assistant manager to handle their Technical Services After Sales Field Operations department, which forms part of the Regional Office based in Cape Town.

KEY PERFORMANCE AREAS:
Improvement and adherence to After Sales Franchise Standards at Dealer Level
Optimize customer experience at Dealer Level
Profitable After-sales department
Implementation and maintenance of global After-sales operational guidelines at Dealers
Implementation and maintenance of minimum Environmental Standards at Dealers
Implementation of an agreed After Sales Training Plan for the development of all After Sales staff

QUALIFICATIONS AND EXPERIENCE REQUIRED:
NQF 5 (240 credits – 8 level framework) qualification in Marketing or equivalent
PC Literacy: MS Excel & Word intermediate to advance level.
Good verbal and writing skills
Basic Financial Skills (Parts & Service)
Customer Handling Skills
Certified Service Advisor level 2
Product and general automotive business knowledge - Parts & Service Management
Fundamentals of Supply Chain Principles and Inventory Management
Automotive Technical background would be an advantage