One of the leading furniture and décor retailers in South Africa is looking for an experienced Assistant Manager in Green Point, Cape Town. The Assistant Manager will be required to assist the Retail Manager in the day to day running of the store in accordance with company policies and procedures. During the Manager’s absence they will assume responsibility for the store and supervision of all its employees. The main focus of the Manager’s job is to improve the commercial performance of the store by increasing its overall turnover and maximizing profitability. This will involve on a day to day basis managing staff, finding new ways to improve sales, and meeting customer demands. Duties to include, but not limited to: Ensuring that the store meets both monthly turnover and gross profit targets and that the store operates at full potentialIdentification, understanding and meeting customer demands in order to provide an excellent service.Building up a client base in the new showroom and local community, maximising opportunities for growth through various strategies and knowledge of key opportunities.Managing the sales consultants, POS Administrators and back of shop employees. This includes inspiring, motivating and leading others to higher levels of achievement on an on-going basis. As well as being sensitive but effective in the management of performance related issues.Ensuring that all employees have on-going training and development, including excellent product knowledge which must be updated and presented accordingly.Accurate and timely processing of sales and orders, including production of invoices, delivery details and handling of payments. Ensuring cash floats and balancing daily cash ups are carried out accurately and efficiently.Ownership and accountability for pre and post-sale processes and adherence to policies as per company policies.Daily management of debtors and outstanding order books and, daily analysis of audit trail and G.P. reportsEnsuring that the store reflects the image of the company by paying strict attention to housekeeping and merchandising requirements. Inventory management including regular stock takes.Related administration duties including sales and competitive analysis, the updating of customer databases and providing Head office with these updates.Daily sales management of call cycles (both telephonic and external) as well as promoting the store locally by liaising with key partners in the respective community i.e. decorators, designers, reality agents, architects, developers etc.Organizing and identifying special promotional opportunities, displays or events as well as updating colleagues on performance and new initiatives and other pertinent issues.Touring the sales floor regularly, monitoring staff and customer interaction and dealing with sales as and when required. Handling & resolving customer queries and complaints in a professional and timely manner.Receiving goods – with Basement Supervisor ensuring correct quantities of stock received, quality checking furniture and homeware to ensure no damages. Overseeing delivery schedule for basement staff. Functional/ Technical Skills: The job holder will have a proven record of exceeding sales targets, and operational management background (5 years’ min experience). They must display excellent leadership abilities. Proven aptitude in analysing and interpreting figures, understanding financial indicators and budget management. Comprehensive Microsoft office skills are required Key Behavioral Competencies: The job holder must be able to demonstrate a positive hands on, can-do attitude. He or she must take responsibility for their work, be a self-starter, be accurate and have excellent problem solving and decision-making abilities. Being able to work well under pressure is pre-requisite. Salary negotiableStart date: ASAP To apply for the Assistant Manager Job - Cape Town - Furniture Retailer please send DETAILED CV in a Word document and a recent photo of yourself.