Job purpose

We are looking for a responsible female Assistant Manager to assist the higher-level manager and fill in for them when they’re absent. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction. The post holder will assist the Manager in the co-ordination and management of The Hall of Fame as a whole.

Our ideal candidate will be a spontaneous, friendly female that likes to network and interact with people. She should be interested and have knowledge of different sports in South Africa, as the Hall of Fame is primarily sport driven at this stage. She should also be apt in organizing and solving problems. Interpersonal and mediation skills will be very useful, since she will often be acting as a point of contact between the manager, employees and customers.

The goal is to secure the effective operations of The South African Hall of Fame and the satisfaction of our customers and partners.

Duties and responsibilities

• Assist the manager in organizing, planning and implementing strategy
• Coordinate operations
• Ensure schedules and objectives are met
• Supervise and motivate staff
• Communicate with customers and evaluate their needs and specifications
• Drive recruitment process and training & development
• Secure adherence to company’s policies and guidelines

Requirements

• Proven experience as assistant manager or similar position
• Experience in recruiting and performance evaluation is an asset
• Familiar with financial and customer service principles and practices
• Proficient user of MS Office
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving

Working conditions

This job will require the post holder to preferably be situated on the Sun City premises, or very near to Sun City Resort as she will be required to work in the evenings and on most weekends as this is the busiest time at the Hall of Fame.

*Please note that this is just a guideline and the post holder will be responsible for any other activities delegated to her by her Manager.