Looking for an Assistant Market Manager for Tour Company
Key responsibilities:
Maintain Customer / client relationships
Agents / Supplier liaison regarding updates, queries and complaints
Assist in following up and developing sales leads
Create sales and cost awareness within the team
Assist the Market Manager with sales activities
Use knowledge to cost products in the most effective way
Control the quoting and operational functions of the market
Compile and check quotations
Send weekly updates on all pending files
Check Tour Guides expense sheets for project coordinators
Quality and margin control
Handle the emergency mobile phone
Assist Customer Care Agent with all queries on complaints received
Ensure correct and timeous invoicing
Assist the accounts department with queries
Reconcile tour guide expense sheets on completion of tours / check guide salary invoice
Backup and support the Market Manager & market Specialists
Assist the Market Manager with overseeing bookings and workload
Ensure proper training for new Market Specialists