Minimum Requirements:

• A certificate or Diploma in Food and Beverage Operations or something similar
• Three years’ experience as a supervisor / Assistant Restaurant manager in a 4/5 star environment
• Ability to effectively listen and verbally communicate in English with all levels of staff and management
• Ability to work with personal computer software programs such as Excel and Word
• Ability to make decisions and work independently
• Excellent organizational skills
• Establish and maintain happy, healthy and stable working relations with all staff and management

Key Responsibilities:

• To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction
• Maintain a high standard personal service with all guests
• To take personal responsibility for any guest situations, seeing the situation through to the solution
• To ensure that all outlets are following correct billing procedures so that all revenue is correctly allocated and recorded