Atm Support Supervisor - Aliwal North
Salary Negotiable
Aliwal North, Eastern Cape
Aliwal North,
Eastern Cape
more than 14 days ago
16-01-2017 4:01:01 PM
13-02-2017 4:01:01 PM
Duties:
- Be responsible for the timeous day-to-day repairs and maintenance of computer systems and peripherals
- Ensure necessary items are timeously dispatched for repairs, reworks etc
- Be responsible for the technical work area cleanliness
- Be responsible for data transfers between branches and delivery platforms
- Supervise the necessary preventative maintenance tasks on equipment so as to deliver maximum uptime
- Assist Team Leaders
- Be responsible for any cash balanced
- Manage data used in payment / enrolment / loans of beneficiaries for example; loading and back-up of all payment and enrolment files daily
- Ensures that all technical faults are repaired immediately by either the Team Leader or Job Holder (yourself) and that basis spares are in stock
- Ensure that payment / enrolment / installation and maintenance of Net1 products planning is done in conjunction with the Branch Manager / Team Leader
- Ensure that the maintenance of equipment / vehicles is carried out in accordance with the policies in place.
- Ensure that the Companies Policies and Procedures are strictly adhered to.
- Provide training, assistance, guidance and development to the Team Leaders.
- Assist the Branch Manager with certain functions in the Branch and relieve the Branch Manager when he is not available, this includes but is not limited to Daily Balancing, Personnel, Security, Assets, etc (Refer to Branch Manager Job Description when necessary)
- Will be required to have sound knowledge of the Policies and Procedures in place.
- Will be required to assist the Branch Manager with the opening and closing of the Branch
Qualifications
- Grade 12
- A++ Course or equivalent or Level 1 Electronics / Mechanical / Electrical
Specific Skills (Technical):
- 3-years computer related experience
- Experience in PC Maintenance
- Experience in the repairs of note dispensing equipment and proven mechanical ability
- Electronic component testing
- PC Literate with Windows based operating systems 98, XP and Windows 7
- Basic computer networking with cable installation capabilities
- Basic mechanical skills with ATM knowledge
- Sound knowledge of computer hardware
The successful applicant must:
- Be able to resolve problems timeously and with the minimum effect to the users
- Have the ability to supervise, support and motivate staff
- Be Competent with figures
- Be in possession of a valid South African Credit Card Driver’s licence free of endorsements
- Have the ability to communicate at all levels
- Have excellent leadership skills
- Have the ability to finish tasks timeously
- Be reliable, trustworthy and honest
- Have the ability to resolve problems timeously and with the minimum effect to the users