Automotive Service Manager – Rustenburg (Premium Brand) - Rustenburg Verfied

Salary Negotiable Rustenburg, North-West Rustenburg, North-West more than 14 days ago 17-10-2017 4:01:18 PM
14-11-2017 4:01:18 PM

My client, a Stable and Professional Dealership in the Motor Retail sector based in Rustenburg. They are seeking a service driven individual with excellent management skills to lead and motivate a specialized technical team ensuring high standards, quality work, exceptional customer service and excellence

Automotive Service Manager – Rustenburg (Premium Brand)

Rustenburg

My client, a Stable and Professional Dealership in the Motor Retail sector based in Rustenburg. They are seeking a service driven individual with excellent management skills to lead and motivate a specialized technical team ensuring high standards, quality work, exceptional customer service and excellence

 

 

Minimum criteria

  • Matric qualification
  • Any relevant post matric qualifications
  • Working experience as a Service Manager

Your busy and challenging day will include but not limited to

  • Analyse the SA motor market and dealer operations, ensuring that you take your team to the top  within the industry
  • Manage the Service Department’s financial performance
  • Manage service operations to satisfy customer needs, exceeding customer expectations
  • Manage the vehicle repair order process to ensure efficiency and effective processes
  • Use franchise systems & procedures
  • Manage the physical resources, such as tools and equipment.
  • Market the department by developing and implementing a service department customer satisfaction and retention plan.
  • Recruit and select people against the job specifications and within the relevant policies, using fair, objective criteria.
  • Manage the development and performance of staff.
  • Lead the team to develop and maintain positive working relationships and reach objectives.
  • Embrace the business philosophy through values based management principles

Skills

  • People management skills
  • Decisiveness
  • Ability to build cooperative relationships
  • Physical fitness and ability to handle stress
  • Time management

 

Personal Attributes

  • Engaging and persuasive communication style
  • Professional interpersonal interactions
  • Concern for standards and safety
  • Strong drive to ensure quality workmanship
  • A strong drive to create value for the customer
  • “How can we do it” attitude

 

Please email