ellers verify the identity of customers and process requests for deposits to and withdrawals from patron accounts. They generate certified checks and money orders according to the specifications of customers. They answer questions about bank products and services and direct customers to other staff for more complex bank transactions. Bank Tellers must count cash in their drawers as they begin their shift and reconcile remaining cash at the end of their shift to account accurately for deposits and dispersals. Most tellers work in the branches of community and commercial banks. Some tellers work for credit unions.