Banqueting Shift Leader required for Banqueting & Conference Centre with extensive facilities, accommodating up to 2000 pax in 22 Venues.Job TitleBanqueting Shift LeaderJob PurposeSupervises and monitors the banqueting / conferencing operation in a designated area thereby ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved and that the conferencing product is professionally executed.EducationGrade 12Hotel School DiplomaSupervisory qualificationExperience:Experience in the hospitality Industry2 years experience in banqueting or eventsSpecial RequirementsAbility to work shifts that meet operational requirementsMobility and ability to move around as per job requirements (including with the use of aids)Physically able to move operating equipmentAbility to use computers in line with job requirementsSkills and KnowledgeAble to use and take care of equipment according to the specs at full optimisationAble to identify and secure conferencing events that are aligned to Sun International standards and budgetKey Performance Areas:Supervises staff appearance and banqueting floor appearance/ functioning of equipment and systemsIdentifies performance gapsCoaching and on job trainingCustomer Relationship Management Equity:Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.