Key Purpose

To engage in the operational delivery on the adoption, use, exploitation of systems and software to enable business delivery.

Key Responsibilities

Information Management

• Provide input into possibilities of adoption cycles


• Conduct trend analysis to provide high level input into technology adoption 

Technology & Process Management

• Advise on application of technology to enhance business delivery


• Provide input into adoption cycles that grow IS capability and meet the current and future needs of the business


• Delivery on Core & Divisional SLAs: within budget, on time, to the customer’s satisfaction and within quality parameters


• Ensure uptime meets the agreed SLA: system available on a continuous basis with minimal disruption or downtime


• Problem Management according to agreed turnaround times


• Current back-up system is available at all times


• Report indicating maintenance levels are current


• No unscheduled outage because of integration incompatibility


• Version management comparisons done and discrepancies identified


• Audit report indicating no security violations


• Ensure recovery procedures meet objectives

 Project Management

• Lead operational projects: to deliver on budget, on time, to the customer’s satisfaction and within quality parameters

 People & Relationship Management

• Guide peers in workgroup


• Interaction with business


• Vendor escalation 

Continuous Improvement

• Technology exploitation of current systems and software ensuring business is deriving maximum benefit.


• Ensure service delivery is improved to meet the needs of the clients.

Knowledge, Skills & Attributes

Knowledge

• In depth knowledge of 1 or more of the SAP products that are supported specifically by basis


• Understanding and knowledge of SAP technical infrastructure and interfaces

Skills

• Excellent communication skills


• Excellent interpersonal skills

Attributes

• Self-motivated, self-management and effective planner even in stressful environments 

Qualifications and Experience

• K3/4 rating SAP certification


• IT Diploma or equivalent experience


• Minimum 8 years’ IT experience


• 2-4 years SAP BASIS experience 


• 4 years exposure to working in a Projects environment in a diverse implementation


• Detailed BASIS experience in at least 1 of the following (ERP, CRM, PI, SCM, EP, MI, BI, Solution Manager, GRC)


• Experience in SAP TMS and CTS+


• Proficient in a DBMS product (Preferably SQL, DB2 or Oracle)

Closing Date: 23 May 2012

Equity Requirements: Open, however, first preference will be given to Equity Candidates.