Bateleur Club Travel Consultant - Sandton Verfied

R 8000.00 to R8500.00 per month Sandton, Gauteng Sandton, Gauteng more than 14 days ago 29-07-2016 4:51:02 PM
26-08-2016 4:51:02 PM
I am in search of a Reservations Consultant for our Club Travel Department based in Sandton. Please ONLY APPLY IF YOU HAVE THE NECESSARY EXPERIENCE AND SKILLS KEY OUTPUTSInteraction with guests, telephonically and via emailPlanning and designing itineraries for guestsHandling reservation requests from either e-mail, telephonic or faxProcessing of reservations from quote to finalising, including reservations, invoicing, collecting of payment and travel documentsProfessional servicing of our guestsSelling of our products and servicesInteraction with colleagues, guests and suppliersMaximum 8 working hours turnaround time on all enquiries from time of receiving the enquirySaturday duty and Emergency duty on a rotation basisPublic Holiday duty on a rotation basisBackup for colleagues when they are away from the officeExpanding product knowledge through attending training sessionsKNOWLEDGE REQUIREDA good knowledge on any of the destinations that we promote within South, Southern and East AfricaA good knowledge on FIT and Groups policies and proceduresA good knowledge of our Safari Offers especially Bush BreaksWorking experience in tour operating and general reservations proceduresSKILLS REQUIREDCommunication skills and fluent in written and spoken EnglishOrganisational skills which include time management and prioritising of tasks which will require a person who likes dealing with detailComputer literate with experience with Word and OutlookUnderstanding of travel industry through study or work experienceAttention to detailWorking in an orderly manner to ensure that files can be continued by other Consultants when necessaryWorking knowledge of Tourplan and GDMPeople’s person with great communication skillsGood organisational abilityInitiativeHigh energy levels neededMust be able to ADD VALUEAble to travel; flexibility in terms of working hoursSelf-driven; very responsible but funProactive, have a sense of urgency and be able to act quickly to resolve problemsPERSONAL CHARACTERISTICSGood interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire othersPREVIOUS WORK EXPERIENCE REQUIREDMinimum of two years previous tour consulting experience requiredThe successful candidate will be immensely passionate about sales and our product. You will have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, have high energy levels, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, if this sounds like a challenge you are ready for and you Livbe in Gauteng or able to relocate I would love to hear from you. Please send me your updated CV, recent face photograph, details of three contactable references and a letter motivating your application.

Recruiter: HotelJobs