BCom International Trade and Risk Management Graduates Operations Consultant - Atlantic Seaboard Verfied

R 16,000 per month Atlantic Seaboard, Western Cape Atlantic Seaboard, Western Cape more than 14 days ago 18-01-2015 9:00:28 AM
15-02-2015 9:00:28 AM
BCom International Trade and Risk Management Graduates: Operations Consultant, Cape Town

ACR-502

Superb opportunity for Eco’s Graduates seeking entry level role in line with their studies. Leading Investment / Asset Management Company. Successful candidates receive superior and extensive training re Investments Products eg. Unit Trusts, Life Funds, Pension Funds


Description

This position is within the Retail Division of a leading blue chip investment / asset management company. Successful candidates will be reporting to the Team Coordinator. The job requires the candidates to work actively within a team but also independently.
The candidates will be responsible for ensuring that all incoming work is seen to, that any pending work is followed up on to ensure that the case is finalized and to maintain contact with IFA or client during this process. You will need to be flexible, energetic, and trustworthy, organized, self-disciplined, and enjoy working in a team environment.

Main responsibilities:

Processing of incoming instructions in respect of:

*New business transactions
*Existing business transactions (investments, retirement's, withdrawals, switches, transfers, cessions and estate lates)
*Amendments to existing client information (investors, advisors, employers)

Validating all incoming instructions with regards to:

*Various legislative requirements relating to all applicable products
*Completeness and accuracy of instruction from client/IFA
*Proof of payment or money transfer
*FICA requirements complied with (where relevant)
*Ensuring all incoming work is captured within required turnaround times and before relevant cut off times.
*Attending to queries from clients, IFA's and internal customers and responding to queries on time and diligently.
*Providing clients/ IFA's with superior levels of service
*Maintaining records of all interactions with clients / IFA's on Siebel CRM.
*Correct and timeous rectification of errors

*Liaise with clients / IFA's regarding the correct implementation of instructions received to meet with our service delivery standards.
*Support fellow team members and Team Coordinator.
*Ad hoc duties as may be required from time to time.

Qualifications

*Relevant experience – Relevant Business Degree and/or Job Related Experience would be an advantage.
*Sound knowledge of the either the Life Insurance industry including Pension Funds and/or the Unit Trust industry would also be an advantage.
*Intermediate Computer Literacy – Word, Excel, Email

*Skills/Competencies and experience

*Accuracy and Attention to Detail
*Excellent Time Management Skills
*Excellent Problem Solving Skills
*Excellent Verbal and Communication skills
*Ability to function well under pressure
*Client focused and self-motivated
*Ability to work effectively as part of a team but also independently.
*Ability to accept responsibility for all tasks done
*Previous client facing experience highly advantageous