ntroduction...
To design and support solutions that enable optimum business performance
To respond to complex user queries, and provide solutions to resolve issues
To ensure stability of and ideal integration of new and existing systems
Minimum Requirements...
Qualifications and Experience:

Matric plus applicable tertiary equivalent experience or preferably, an ICT relevant diploma or degree from a recognised tertiary institution

Appropriate Microsoft technical certifications are beneficial but not required

Must have at least 5 years' experience, ideally in a consulting environment
Job Specification...
Key Performance Areas:

Interface between BI business analysts, Business support groups, ITS colleagues and BI development teams
Analyze existing system, processes and interfaces for modification / improvement purposes and evaluate/ propose system changes/enhancements
Assess and document the impacts of major or complex external system events/changes to the BI environment
Quality assure changes through development of well-defined test conditions and perform integration and system testing
Develop and maintain documentation (System Design/Requirement Specification, Source specification and test documentation)
Ensure stability of the existing systems environment by implementing solutions that do not compromise operational stability
Participate in post implementation reviews for completed changes
Contribute to internal ways of working (continuous improvement) and workshop alternatives/solutions to existing processes/challenges
Maintain user training material to align with system and functional changes
Play a key role in coaching and mentoring colleagues