Blood Donor Collections Manager - Durban

Blood Donor Collections Manager (RPN/SANC Registered Professional Nurse)

Based in Newcastle (Natal) and Durban South

R Negotiable

A well-known house hold name in the Medical NGO environment is looking to employ a customer service orientated, technical and experienced individual. The successful candidate will manage collection teams to ensure targets and objectives are met.

The successful candidate must have:

Registered Professional Nurse (RPN) NQF 5 – essential

Code 8 Drivers license.  (Manual) - essential

Computer Literacy. (MS Office) - essential

2-4 years supervisory and management experience - essential

Current Registration with SANC – essential

Current CPR Certificate

Incumbent may be required to drive a company vehicle from time to time as per operational requirements.

May be required to travel with overnight stays.

Must be prepared to work overtime and variable hours within prescribed limits and conditions

The incumbent will be required to be on his/her feet for  lengthy period, to carry loads of up to 14kg and assist with loading and off-loading of vehicles and climb stairs within reason

Please be advised if you are not located in the specific area of the position that you are applying for you will have to relocate at your own cost.


Code 10 Drivers License (PDP).

Management Certificate or Diploma (NQF 5).

Meditech knowledge would be an advantage.

2-4 years experience in a blood transfusion environment.

Microsoft computer experience

Your busy and challenging day will include but not limited to:

To manage equipment and finances in a cost effective manner to achieve the operational objectives of procuring Sufficient, Safe/ Low Risk Quality blood.

To manage staff in order to achieve operational objectives.

Ensures the procurement of sufficient, low risk/ safe and quality blood as per agreed targets per branch.

Ensures that all quality systems are adhered too, to maintain and achieve accreditation requirements.

Ensures optimal clinic Operations.

To manage the effective administration of Collections Department.

Managing a budget in area of responsibility according to SAP variances

Safety Registers and Logbooks

Calibration Certificates and Maintenance Documents

Monthly audit of allocated cost centres and proof of corrective action taken

SAP variance reporting

Monthly petty cash reconciling and reports

Achieving Operational objectives of procuring Sufficient, Safe/Low risk Quality Blood

Technical training planning

HR Documentation and Activities

Customer service reports

Tracking customer complaints to ensure all cases are satisfactorily resolved

Ensuring optimal clinic operations

Studies and distributes appropriate current literature/journals to add to the maintenance  of professional knowledge amongst collection staff

Dealing with contractors , centre management and cleaning companies

Conducting performance management

Mentoring, coaching and reviewing to take appropriate steps  to correct problems


Problem Solving

Attention to detail / Analytical thinking

Flexibility and adaptability

Drive and belief in the cause

Ethical behaviour

Excellence Orientation

Customer Service Orientation

Conflict Management

Team Work

Personal Development

Big picture Thinking


Motivating People

Engaging Diversity


Customer Service Orientation

Practical Execution management

Business and Financial Acumen

Systems Competence

Technical competencies-

Counselling skills

Logistical Management

Best practice thinking

If you have high attention to detail and enjoy team work and you would like to apply for this exciting opportunity then please apply on line

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