We are Hiring!!!!!

Young Dynamic Company is seeking Professional and Self-motivated individuals to start immediately in our call centre.

Call centre experience is ESSENTIAL.
No chancers, only Winners will be accepted.
Get ready to become one of our top booking agents, decide what you get paid… it’s all in YOUR hands.

The Project Administrator is responsible for the following:

• To assess and resolve enquiries, requests and complaints, on the telephone, and also by other electronic access channels, to ensure that client requests and queries are dealt with within the agreed time to maintain agreed service levels.
• To use sound judgement and take decisions within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction.

• Weekend duties (When they apply)

BASIC, COMM, MEDICAL AID, PROVIDENT
Qualifications

• Grade 12 with 1 to 2 years related experience.
Experience

Other languages will be an advantage