Branch Manager – Fleet / Travel Services – East London

Take responsibility for and managing the Branch function of the organisation for the East London Branch. To focus on the Sales, Marketing, risk, admin processes, priorities, timescales and associated deliverables as well as effectively managing a team. To be pro-active in coordinating Fleet

Salary on offer: Negotiable + Company car + Company cell + Incentives

Minimum Requirements:
• Matric, with university degree level or equivalent professional qualifications In Travel / Tourism
• 3 - 5 years in fleet / transport environment
• 3 - 5 years in Travel Industry
• Previously Embassy Interaction a must
• Good written and verbal communication skills
• Fleet Management - Insurance, License & Registration
• Good understanding of service delivery and quality management
• IT literate
• Project Management
• People Management
• Person needs good understanding of fleet
• Knowledge of client’s requirements and customers’ needs
• English - verbal and written
• Person should be positive and pro-active in duties

General Accountabilities:
• Taking on full function of insurance for the company fleet
• Full control of Licensing and Registration of all company fleet vehicles
• Liaising with sites to ensure that insurance claims are processed and invoiced correctly
• Accurate monthly reporting and analysis of trends in the business i.e Risk and Insurance, tracking
• Taking control of all admin related to maintenance of company fleet, etc.
• Control of basic HR functions within the branch
• Prompt authorization of claims to be processed, invoiced and recoveries
• Ability to organise and manage a team to work towards deadlines
• Co-ordinate staff and assets in the company to maximise customer service
• Ability to identify potential areas of weakness from a sales / financial / admin aspect
• When carrying out duties - follow standard operating procedures and safe working practices
• Daily/Weekly/Monthly collating of relevant statistical information
• Measure attendance and performance in accordance with company procedures
• Liaise with Suppliers and ensure that a high level of service is maintained

Performance Indicators:
• Achievement of operational performance as defined by customer contract and KPIs
• Achievement of personal development objectives
• Customer satisfaction
• Team member satisfaction
• Health & Safety Record
• Credible and up to date succession plan
• Support of BBBEE initiatives