Branch Manager Retail

Area: Rustenburg

Package: R12000 P/M Plus commission

Job Purpose
Ensure store profitability through the daily planning, leading, controlling and
organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Education & Experience
• Matric
• • Retail Management / Business Diploma advantageous
• • A minimum of 3 years retail experience in a well established brand
• • A minimum of 3 years Management/Supervisory experience
• • Experience managing staff
• • Proven track record of driving sales
• • Stock and shrinkage management
• • Knowledge of Merchandising principles and Space Optimization
• • Planning and implementation of promotional activities – store based and national
• • Industrial Relations and Employee Relations experience
• • Relevant Operation, Administration and Financial Management
• • Computer Literacy in MS Office and Intermediate Excel

Required Job Competencies
• Business Acumen
• • Driving execution
• • Excellent verbal and written communication skills
• • Interpersonal skills
• • Courage and confidence
• • Resilience
• • Drive and energy
• • Judgment and decision making
• • Customer centricity
• • Resourceful, with sound networking ability


Key Performance Areas
• Ensure profitability by achieving the expected standards on sales and income through the daily management of retail staff productivity within the branch
• Management, control and optimization of stock to drive sales
• Optimize service processes within the branch to enable staff to provide excellent customer service
• Continuously meet all service evaluation criteria
• Ensure optimum trade operating profit is achieved by effectively controlling and managing all store expenses
• Recruit, develop and manage direct reports
• Bi-annual assessment of staff performance and individual development programmes