Broadband Technical Support Representatives
We are seeking experienced Technical Support Representatives with Broadband experience to join our client, an Established BPO.
The environment is that of structure and growth, staff retention is taken extremely seriously.
The Role:
The purpose of this role is to ensure exceptional client service and excellent technical support to clients.
Main Duties:
Assisting clients with queries regarding their broadband within given SLA’s
Qualifying Criteria:
Matric / Grade 12
Minimum 6 months experience as a Technical Support Representative within the broadband space
Ability to work shifts (6am – 8 pm), Weekends and Public Holidays
Advanced MS Suite
Excellent written and spoken command of English
South African Citizen’s ONLY
Salary on Offer:
R7,200 per month – excluding medical aid and shift and weekend and public holiday allowances