Min Experience Required 3 - 5 Years Hard Skills 1
Min Education Required Grade 12/Matric Hard Skills 2
Qualification Required None Hard Skills 3
Employment Equity No Soft Skills 1
Other Language Required 1 Soft Skills 2
Other Language Required 2 Soft Skills 3
Job Description Key Responsibility Areas:
Supervise the Team
Tracking Vehicles from origin to destination
Handling and following up on Customer queries
Handling and following up on Vehicle Alerts
Routing and de-routing of vehicles
Manage all National Call center activities after hours (22h00 to 06h00)
Log faulty units with call centre
Job Requirements Educational Requirements & experience needed:
Matric
Computer literate (Word, Excel and outlook)
Experience in Call Centre environment advantageous
Core Technical Competencies:
Essentials
Advantageous
Knowledge of South African Geography
Good communicational skills required
Good Telephone etiquette
Experience in a satellite vehicle monitoring
Trained/Experience in PowerTrack Professional/Lite, Vigil and Logidesk