TERM OF CONTRACT
The appointment will be for the duration of six (6) months

EXPERIENCE AND KNOWLEDGE
• Business analyst must have domain knowledge, the functional areas of insurance (e.g. New
• Business, Policy Servicing and Claims, Collection, Accounting, Products and Reinsurance& all
• relevant legislation) of Insurance Industry.
• Business Analyst must have solution knowledge, what tools or systems can be used to support
• insurance operations in a company and systems implementation experience.
• Experience and working knowledge of the following technologies/methodologies/notations
? UML,
? BPMN using ARIS BPM/A or Metastorm BPM/A,
? BABoK, and
? PMBoK/PMI
• Implementation of Insurance Management System
• Must have detailed knowledge of “insurance value chain” in a typical insurance company
• Process analysis/engineering
• Retail banking solutions
• Enterprise resources planning solutions
• Content management solutions
• Customer relationship management solutions
• Business intelligence/analytics solutions
• Data quality/migration
• e-Business/e-Commerce
• Enterprise systems management solutions
• Service oriented architecture solutions

ADDITIONAL REQUIREMENTS
1. Business analysis certification will be an added advantage.
2. Basic project management principles, business writing skills, presentation and facilitation skills
3. Software testing pack design, functional testing
4. Customer service orientation, result orientation, conflict resolution, negotiation skills
5. Time management, professional communication (written, verbal/presenting and listening)
6. Creativeness, innovation, stress management, assertiveness, tenacity