Business Analyst & Account Manager
Fourways, Johannesburg
R50 000 per month TCTC
 
To provide account management, project management and business analytic skills and expertise to effectively consult, advise, build and implement projects and with various clients.
To work within various customers to, understand, identify, and make suggestions on system capabilities or lack thereof. Plan solutions, recommend software and systems and coordinate development to meet business or other requirements. Provide expert advice and skills in identifying shortfalls, closing gaps and improving solutions. Write user requests and technical specifications. The role will require the co-ordination of various resources across different teams and organisations to deliver for the customers. Involvement of setup and development of various integrated message flows and solutions to satisfy the client’s needs.
Account and project management of various key customers and projects.
Interacting extensively with internal & external clients to learn & document requirements that are then used to produce a solution.
Identifying options for potential solutions and assessing them for both technical and business stability.
Troubleshooting and detailed problem analysis.
Properly document business requirements for client solutions.
Perform system testing and assist with deploys to live environment.
Translating client requirements into highly specified project briefs;
Plan a system flow from the ground up.
Developing project feasibility reports.
Drawing up specific proposals for modified or replacement systems;
Presenting proposals to clients;
Working closely with programmers and a variety of end users to ensure technical compatibility and user satisfaction.
Ensuring that budgets are adhered to and deadlines met;
Overseeing the proper implementation of the new system;
Document requirements and contribute to various manuals & project documents.
Planning and working flexibly to a deadline;
Personal relationship management of assigned clients, including regular contact and forming a good working relationship with the client.
Support of developed/deployed solutions with key customers.
Focus on building quality solutions for clients.
Reusable code/solutions.
Personal project management of assigned projects within agreed time and resource constraints.