JOB TITLE: Business Banker

PRIMARY PURPOSE:
To generate revenue for the bank by sourcing new clients and proactively managing the account to maximize profitability.

KEY PERFORMANCE AREAS (KPA’s) AND KEY PERFORMANCE INDICATORS (KPI’s)
FINANCE:

Monthly Sales Revenue Target:
To proactively cold call and find new clients for the bank to meet the monthly revenue target
• To educate and promote the bank’s full product offering to clients to maximize the revenue that can be generated
• Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products
• Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target.

CLIENT:
Client Service:
• Correctly anticipating and interpreting the clients’ business requirements in order to get them to bank with Bidvest Bank, sell right product to right client and ability to close deals
• Providing relevant timeous solutions to the client through researching the client’s business in relation to the current economic climate and educating the client on the bank’s products
• Providing excellent service that will result in client referrals and new business
• Taking on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure the retention of the client and a long term working relationship
• Continuous face to face and telephonic interaction with clients in order to pre-empt and proactively address their needs
• Responding speedily and correctly to stakeholder and client queries.
• Assist the client with innovative ways to gain maximum benefit from the products e.g. offering right product at right time
• Pro-actively manage the review process of clients’ facilities, checking, submitting and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period. (Providing all necessary documents)
• Train and assist the client on the necessary systems / processes to deal with the Bank in the most efficient way, client education
• Continual awareness of what is going on in the market and economy to provide relevant advise to the client at all times
• On-boarding – signing up client for first time, following the correct processes in terms of compliance, credit application and obtaining the facility with the relevant internal departments

Admin Support:
• Provide relevant reports in order to track progress
• Review the client files and ensure client information updated
• Update and manage all client interaction on the CRM system

Process Management:
• Successful relationship building with legal, credit, Internal bankers, back office and Treasury in order to achieve clients’ needs
• Work with legal and credit to ensure that all necessary documents are in place and delivered to clients
• Assist with SARB applications
• Follow up with all parties to ensure that queries are resolved

Training:
• Keeping abreast of Compliance (FICA) requirements
• Knowledge of Banking products and channels
• FAIS compliance
• Anti -Money Laundering training
• Understand the sales cycle

REQUIREMENTS (What is required to perform the Essential Duties):
Qualifications:
- Diploma/Certificate FAIS RE5 or Degree with Financial Subjects

Experience:
- Previous Experience in a Sales role is essential
- At least three years of sales experience in a financial services industry
- IT literacy

Knowledge, Skills and Abilities Required (Competencies & level of competencies):
• Own vehicle and valid driver’s licence
• Business Acumen
• Professional communication skills.
• Excellent selling skills
• Self motivated
• Positive attitude and resilient
• Attention to detail
• Effective time management
• Ability to analyse and understand financial statements would be ideal

WORKING CONDITIONS (office bound/on-site/travel):
- Mostly on the road