We are looking for a new business superhero who loves meeting stretch targets and takes exceptional
pride in consistently providing delightful customer experiences.

In this role, you would take responsibility for driving new business, the fuel that ignites our entire E-
Commerce business model. You would take responsibility for hands-on engagement with merchants and

business partners. You would implement and oversee the full sales process from beginning to end, while
working collaboratively with the rest of the business.
Not only are do you have exceptional skills, but you are happy to take full responsibility for diligently
computing, classifying, checking and recording all data to keep our merchant records complete and
accurate. You would proactively take responsibility for routine reviewing how we engage with merchants,
how we are tracking against target and develop solutions where required to meet and exceed the set
objectives.
Alongside the customary aspects of the role that we know you love, you will also enjoy regular
opportunities to get involved with various parts of the business in a practical and hands on way. Your
entrepreneurial, problem solving, adaptive and detail focused way of working means that you add value
across the business while learning and improving continuously. You thrive in high stress environments
and work well under pressure.

WHAT YOU’LL DO
• Pro-actively engage directly with clients (telephonic/email) negotiating increased deals/
engagement on our online marketplace.
• Deliver against assigned sales and pipeline goals while prioritizing outstanding customer
experience.
• Identify business development opportunities maintaining strong relationships with decision
makers.
• Drive customer development and engagement to meet and exceed goals.
• Build trusted relationships with clients, understanding their business challenges and implementing
creative win-win solutions.
• Educates merchants on service offerings to improve their "on-line marketplace presence" and
engagement with consumers.
• Educates merchants ideal deal structures and pricing - building value and trust in the relationship.
• Meets departmental sales goals in monthly net revenue generated from sales activities while
maintaining a satisfied customer rate.
• Continued product education to better service customer calls.
• Maintains accurate daily record of sales in sales tracker.
WHAT TO BRING
• Superior closing skills.
• Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced
environment.
• Exceptional customer service and telesales skills
• Fully computer literate (MS Excel, Word, Outlook, etc.)
• Analytical and Problem Solving competence: Ability to analyse and interpret information
accurately.

• Excellent Communication and Interpersonal Skills: Ability to clearly communicate with a diverse
range of stakeholders within and outside the organisation
• Attention to detail, organized and thorough with desire for continuous improvement.
• Accountable: Professional approach to quality, time, costs and deadlines.
• Ambitious: Committed to constantly learning and adding value.
• Proactive: An understanding of the latest trends and their role within a commercial environment.
• Adaptable: Responsive to changing business needs and critical last minute deadlines.
NICE-TO-HAVES
Relevant Experience / A hunger to learn