To win new business, through the identification and evaluation of new opportunities, at new clients and existing clients where the clients Services Groups presence is not well established, ensuring appropriate solutions are provided in line with the organisational and client growth strategy.
CONTEXT
The need to adapt and respond to changes in the industry
The need for a relationship oriented approach
The need to be aware of new developments in technology within the IT industry
The need to have in-depth knowledge and understanding of the industry
The need to be client focused and meet executive client requirements
The need to be aware of both internal and external organisational dynamics
The need to build client relationships at executive level
The need to develop senior business channels and relationships to ensure a proactive approach
The need to provide thought leadership to retain existing accounts
CUSTOMERS
Services Executive
GM: Services
EXCO
Client
The Clients Partners
The Clients Employees/Management
ROLES
Sales Strategy (Sales portion of MSA)
Selling
Contract Management
Monitor Emerging Technology And Trends
Recognise Potential Business Opportunities At The Client
Build And Maintain Client Relationships
Development of Client Strategy (MSA)
Grow Market Share And Revenue
Requirements
EDUCATION
Grade 12, NQF Level 4 plus relevant diploma or degree, NQF Level 5 or 6
Business Related Degree
EXPERIENCE
8 - 10 years sales, preferably ICT, experience
Industry specific Experience
Sales Experience
OPERATIONAL REQUIREMENTS
Cellular phone
Driver's license
Motor vehicle
It is the employees responsibility to Effectively Manage Telephonic Communication by:
Ensuring that a professional, personalised message is recorded on their cell phone and landline
Ensuring that the message facility is activated when you are unavailable to take calls
Regularly checking for new messages
Timeously responding to all messages in order to ensure excellent customer service
COMPETENCIES
Knowledge and Skills:
Industry knowledge
Sales methodology and Sales skill
Building Relationships
Communication skills
Client Awareness And Orientation
Financial And Accounting Principles
General Business Principles
ICT Industry Developments And Trends
Teamwork
Understands BCX's Business Ethics And Values
Active listening skills
Strategic and conceptual thinker to conceptualise solution
Problem solving
Able to operate independently
Core Competencies:
Leading & Deciding
Supporting & Co-operating
Interacting & Presenting
Analysing & Interpreting
Creating & Conceptualising
Organising & Executing
Adapting & Coping
Enterprising & Performing