Call Administrator - Randburg Verfied

R 10500 per month Randburg, Gauteng Randburg, Gauteng more than 14 days ago 05-01-2017 12:22:28 PM
16-01-2017 10:52:49 AM
Call Administrator – 2 month Temp assignment – Honeydew.
The position will suit someone with a technical/electronics background.
Must be available to start immediately!

Main Job Tasks and Responsibilities
• Welcoming and directing visitors in person or on the telephone.
• Logging calls that have been communicated telephonically or verbally.
• Following up on outstanding calls.
• Providing feedback to clients
• Directing clients to correct personnel/departments
• Providing support to internal and external parties where necessary.
• Maintaining a clean and safe work area.
• Maintain safe and clean reception area by complying with procedures, rules and regulations.
General
• Perform any additional task which may be reasonably allocated by the HR / Office Manager.
• Ensure day-today system performs smoothly.
Education and Experience
• Martic Certificate
• Knowledge of previous experience of working in call centre environment.
• Computer literacy - knowledge of working on the relevant computer package.
Key Competencies
• Attention to detail and accuracy.
• Ability to work under pressure.
• Good writing skills.
• Communication skills.
• Initiative.
• Team work.
• Confidentiality.