Call Center Internship - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 26-01-2018 7:56:45 AM
23-03-2018 7:56:45 AM
Call Centre Positions

We are currently looking to employ suitable candidates for an internship within a Contact Centre at WNS in Cape Town.
We are looking for Learners between the ages of 18 – 34 (Not Strictly)

• Must be residing in Cape Town
• Must have a valid South – African ID
• Must have a good command of English and be well spoken
• No Experience required
• Training will be provided

We are looking for the following minimum requirements

• Matric
• NQF 5 (1 year certificate) and Higher

Candidates must have a minimum of a 1-year certificate in order to qualify.
Contact Center Agent Job Duties:

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.

Apply with the following documents using #CTCC2 as your job reference

• CV
• Certified Matric Certificate
• Certified ID
• Certified Tertiary certificate

Please use #CTCC2 as your job reference

Recruiter: Lulaway