Call Centre Agent - Umhlanga Verfied

R 5000 per month Umhlanga, Kwazulu-Natal Umhlanga, Kwazulu-Natal more than 14 days ago 22-03-2017 12:56:08 PM
10-04-2017 5:24:31 PM
Our client in Umhlanga is seeking high performing Business to Business Consultant

The purpose of this position is to prospect high level clients (CEO's, MD's,Directors and Senior Managers) in the corporate sectors and create initial interest our various solutions.

This is not a direct sales position but an appointment booking position.Consultants are to create initial interest and book appointments for the fieldsales department to close.

Main Duties and Responsibilities:

Sourcing business leads.
Dialling Sourced and Dialler Leads
Schedule management
Accurate Data Capture
Generating Referrals
Following Up Leads for Business Consultants.
Obtaining client needs through discovery
Pitching the brand, services, products and creating a need for our field sales team
Setting up of appointments for Business Consultants.
Capturing of leads and events on CRM
Adherence to the Sales and QA framework
Confirmation of leads generated with prospective clients
Track and keep record all validated appointments

Personal Specification: It is essential for the individual to be able todemonstrate the following:

A positive attitude
Excellent communication
Influential skills and thrive on achieving results.
Empathetic and helpful in nature
Ability to work as part of a team.
Has a sense of urgency and works well under pressure
Thinks long term and big picture
Continually demonstrate a 'right first time' approach.
Good listening skills
Time management skills
Must have at least 1 Year Call Centre experience within an outbound sales environment or Business to Business campaign.
Cold Calling (Beneficial)
Experience with interacting and communicating with Business Owners, CEO's, Director's & Manager's.
Innovative and thinks out of the box
Quick thinking
Problem solver
Ambitious and hungry to grow in the business
Professionalism - both internally and externally