Call Centre Agent
Salary Negotiable
Not Specified
more than 14 days ago
15-08-2017 8:43:40 PM
05-09-2017 8:43:40 PM
Call Centre Agents (Inbound) required for all centre
Inbound Call Centre AgentsOne of our biggest clients has an exciting role available for a exceptional individuals to come and join their customer support team.
- Service customers telephonically
- Handle customer enquiries regarding medical
- Manage and proactively resolve customer complaints
- Promote excellent customer service
- Research required information using available resources
- Provide customers with product and service information
- Update existing customer information
- Identify and escalate priority issues
Requirements
- Matric
- 1 years' experience in a call centre
- experience in a financial call centre environment advantageous
Ref: CPT000001/NK