CALL CENTRE CUSTOMER SERVICE CONSULTANTS - Cape Town Verfied

R 7 000 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 01-12-2015 7:34:21 AM
08-12-2015 5:22:16 AM
CALL CENTRE - CUSTOMER SERVICE CONSULTANTS
DATA MINING CAMPAIGNS - WELL ESTABLISHED UK VEHICAL INSURANCE COMPANY
CBD CAPE TOWN | R7 000 BASIC + MONTHLY INCENTIVES | START JANUARY 2016

WORKING HOURS: MONDAY – FRIDAY ROTATIONAL SHIFTS STARTING FROM 09:00AM AND FINISH AT 18:30PM OR 10:00AM AND FINISH 19:30PM
WORKING 45 HOURS PER WEEK AND EVERY SECOND SATURDAY

We are seeking dynamic passionate, customer service enthusiasts for a fast paced company. The position requires people with proven record in excelling in a highly pressured customer services driven role. KEY RESPONSIBILITY of this position will be DATA MINING, Calling on clientele and updating of records. Capturing the updated data.

We are needing Driven, Motivated & Dynamic candidates that meet with the job requirements below:
Must be extremely well spoken (have no accent) as you will be dealing with a UK Client base.
Previous CUSTOMER SERVICE experience is essential .
Previous SALES / COLD CALLING experience is ideal too.
Must have experience in dealing with difficult clientele, irate customers and excelling in this.
Must have stable career and longevity in previous positions.
Must have Matric with relevant tertiary qualification.
Experience in dealing with UK clients is ideal.
Must have ability to work well under pressure.
Be passionate in providing high service levels.
Must be a quick thinker, adaptable and have excellent communication skills.
Must be able to work relevant shifts/hours.
Must have CLEAR ITC / Criminal Records.

Our client is offering a dynamic position and excellent growth opportunities.