Call Centre Manager - Johannesburg Verfied

R 20 000 per month Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 02-12-2014 3:57:16 PM
30-12-2014 3:57:16 PM
Call Centre Manager. R 20 000 + Benefits + Bonus. Matric. International company looking for dynamic, well spoken individual with experience running a call centre with both inbound and outbound customer care staff. Responsible for managing inbound customer care staff as well as ensuring outbound sales staff reach targets. Handling of various reports and maintaining of databases. Previous experience as an internal sales supervisor essential and not negotiable. Fully bilingual in English and Afrikaans. Strong MS Office skills essential. Ability to drive results and deal with customers and staff in a positive and professional manner. Valid drivers license essential.