Brief Posting Description
To migrate customers to the appropriate self service solution to minimize cash and cost of funds
Detailed Description
Job Requirements
• Contribute to efficient operational cost management by suggesting ideas to enhance cost effectiveness.
• Achieve expected financial targets as per business objectives.
• Source and refer new leads through client interactions.
• Improve service efficiencies through identifying opportunities, recommending solutions and migrating clients onto electronic platforms.
• Educate clients on bank products and services in order to drive and achieve migration of clients to e-platforms as well as achievement of targets.
• Contribute to an effective client service delivery culture through proactive innovative solutions.
• Track, control and influence business activities with the specific aim to improve efficiencies and minimize cash of funds.
• Comply with governance in terms of legislative and audit requirements.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
Additional Details
• Grade 12
• NQF5 FAIS Qualification as per applicable Boar Notice
• 1 year related experience. Previous banking experience would be an advantage