Great opportunity with large UK call centre in Cape Town for telesales consultants to advise clients on a wide range of telecommunications products. Call centre experience essential and matric advantageous.

KPI’s

•    Handling of inbound calls regarding network and service issues and selling of value add’s.
•    Conducting sales calls regarding network and service issues and selling of value add’s.
•    Maintain a high standard of written and verbal communication
•    Maintain and proactively improve sales, product knowledge, new technology and systems knowledge
•    Client liaison regarding placing orders through the website with a focus on customer service
•    Identifying customer needs and delivering a tailored efficient solution
•    Meeting or exceeding all sales, acquisitions & revenue targets through client communication and excellent customer service
•    Maintain extensive knowledge of business propositions, competitor offers and the wider business environment’s challenges and solutions

Experience & Requirements

•    Matric advantageous minimum of 3 years work experience / 1 year call centre experience
•    Experience in the online sales, telecommunications or mobile service industry
•    Experience in written customer communication
•    Excellent attention to detail, written and verbal skills
•    Ability to type and talk concurrently
•    Computer Literacy
•    Clear credit record
•    Clear criminal record
•    Candidates should be willing to work shifts (Monday-Friday)

Basic salary R5000-R6000 plus excellent commission! Great opportunity, don't miss out.

Ref: CPT000097/YS